Shipping Rates and Specials

Current Specials:

Free First Class for domestic orders of at least $50.00 that contain singles only.

Free Priority for domestic orders of at least $150.00 that contain singles only.

Free UPS 2nd Day Air for domestic orders of at least $250.00 that contain singles only.

Free Priority for domestic orders of at least $100 that contain board games only.

Free Priority for domestic orders of at least $250 that contain singles and accessories.

25% off UPS Worldwide Expedited for orders of at least $100.00 that contain singles only.

50% off UPS Worldwide Expedited for orders of at least $250.00 that contain singles only.

Free UPS Worldwide Expedited for orders of at least $500.00 that contain singles only.

At CapeFearGames we offer both USPS and UPS shipping options to our customers. We ship in-stock orders out the same day you if placed before 2pm EST M-F. The shipping rates that you are offered will vary depending on your location, weight and service.

Detailed Shipping Information

The Basics

Domestic (US) Shipping

International Shipping

APO/FPO Shipping

Details

Restrictions

Details

The Basics

Processing Time: Orders are typically shipped the same day placed as long as the order was placed before 2pm.

Transit Time: The delivery times are in reference to the time spent in transit (once your order has left the warehouse). This time does not include the 1-2 business day processing time. Transit times, especially with the USPS are simply estimates. Guarantees are provided with UPS and USPS Express services, however, if the package is late, only the shipping can be refunded. If you would like insurance, please email info@capefeargames.com or call 910-798-6006 for more information or to purchase.

Tracking: An email with tracking information will be sent once an order has been shipped (with most carriers).

Tracking is not available on:

International Priority
PO Boxes
Priority Shipping (to APOs)

Shipping Multiple orders: Multiple orders placed on the same day can be combined, only if we receive your request before either package is shipped. Please email or call immediately once you know a second order will be placed. If you wish to cancel your orders and place one large order, please call us at 1-910-798-6006

Shipping to Multiple Locations: Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Rates: Shipping rates are dependent upon the weight, service and shipping location of your order. To get a shipping quote, add the items to your cart and enter your shipping address and choose your shipping service.

Address Changes: Unfortunately, we cannot change the shipping address on an order after it has been placed. If you have entered your shipping address incorrectly, please call us at 1-910-798-6006 to have your order canceled.

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Domestic (US) Shipping

Contiguous US (lower 48 states):

First Class Mail Shipping is generally the cheapest shipping option. However, it is only available for up to 13oz. domestically. Delivery using this method can take anywhere from 2-10 days.
Priority and Express Mail are also available from USPS
UPS Ground, UPS 3 Day, UPS 2 Day, and UPS Next Day are additional serviceoptions.

AK, HI, PR, and Guam: UPS 2 Day and UPS Next Day are available. Unfortunately, we cannot ship to PO Boxes in any of these locations.

PO Box: If your order weighs less than 70 pounds we should be able to send your order through the United States Postal Service. This shipping method does not include tracking. We cannot ship to PO Boxes outside of the Contiguous (lower) 48 states. We are not responsible for delays or mis-shipments when a P.O. Box address is used.

Expedited Shipping:

UPS 2 Day and UPS Next Day are considered Expedited shipping. Orders must be placed before 1pm Eastern Time Monday-Thursday to receive expedited delivery in the time frame specified; and only if items are in stock. Expedited delivery orders received after 1pm Eastern Time or on Friday/Saturday/Sunday normally ship the next business day.
Next Day Air Saturday delivery may also be available for US shipping addresses. This option is only available between 3pm Eastern on Thursdays and noon Eastern on Fridays and when chosen, your order should arrive on the Saturday after you place your order. Some orders may be subject to verification of billing/shipping information, and may be delayed because of this.
During times of heavy order volume, especially November and December, expedited shipments may take up to 3-5 business days to process and ship, and shipping dates cannot be guaranteed, so please plan accordingly. We will post estimated processing times on the checkout page.

Hotels: We do not ship to hotels, motels, inns, hostels, B&Bs, and/or timeshares because we cannot guarantee safe and timely delivery during your stay.

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International Shipping

UPS Express: UPS Express offers door to door tracking and packages normally arrive within about 3-5 business days after shipment.

International Economy: For orders to Canada, The United Kingdom, Germany, and Australia (more countries coming soon!) in addition to express shipping via UPS, we offer Economy Shipping via local postal agencies. International Economy Shipping is available for smaller, lighter orders -- less than approximately 4 pounds and totaling less than $100. Orders shipped using Economy Shipping may take up to 1-3 weeks for delivery and tracking is not available. Please note that orders shipped via Economy shipping cannot be rerouted after shipment.

Hotels: We do not ship to hotels, motels, inns, hostels, B&Bs, and/or timeshares because we cannot guarantee safe and timely delivery during your stay.

Customs Fees:

Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
These fees are NOT included in your shipping charges.
We are not able to mark orders as "gifts" because we are a retail store.
We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
You may be charged any fees associated with refusing a package.
Cape Fear Games has no way of estimating customs fees, taxes, duties, etc. so please do not ask us to do so - we don't have this information. Please contact your local customs office if you need to know more.

Country not listed? We have chosen not to ship to some countries for a variety of reasons (our carriers do not deliver there, we have products that cannot be easily shipped to these countries or we have had a high rate of fraudulent orders coming from these countries). We appreciate your interest in CapeFearGames, and we would like to apologize for any inconvenience this may cause.

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APO/FPO Shipping

We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products cannot be shipped to APO/FPO addresses and those are marked on the product detail page with an Export Restriction notice. This notice reads "We cannot ship this item outside of the U.S."

Unfortunately, we cannot supply tracking numbers for shipments to APO/FPO addresses. We send all shipments to APO/FPO addresses using the U.S. Postal Service.

When completing your Shipping Address during checkout, please make note of the following.

The City must be entered as either "APO" or "FPO"
The State must be selected as either "AA" "AE" or "AP"
You must enter your Zip code
Always remember to enter your full name, grade, and PSC or unit number

Please note: orders shipped to an APO/FPO address do take longer to be delivered. Please allow 2-4 weeks for your package to arrive.

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Restrictions

Most food and drink products are not allowed to be shipped outside of the United States. Every country's import and customs laws vary, so you will have to check with your local customs office before ordering to make sure you will be able to import your goodies. Many countries consider caffeine a controlled substance, so we're unable to export our caffeinated products at this time (customs would confiscate your whole order, and we don't want that).

Any items that cannot be shipped internationally will have a shipping restriction listed on the product page.

Hotels: We do not ship to hotels, motels, and/or inns.

Why isn't my country on your ship to list?

We have chosen not to ship to some countries for a variety of reasons (our carriers do not deliver there, we have products that cannot be easily shipped to these countries or we have had a high rate of fraudulent orders coming from these countries). We appreciate your interest in CapeFearGames, and we would like to apologize for any inconvenience this may cause.

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